
SI Cloud Control (SICC)
This guide will show how to use the ServingIntel Cloud Control platform. Run through the steps below to get started!
Overview
ServingIntel Cloud Control is a cloud-based platform that provides a complete solution for Sales Item Management, Loyalty Management and Team Member Management.
Pre-Requisites
Before using this guide, the following should be met first:
1) Any of the following roles should be granted to the user or fulfilled first before using ServingIntel Cloud Control:
a. Store Admin
b. Store User
2) Login credentials are given.
3) The following system applications and requirements are installed:
Managed by ServingIntel Cloud Control Team
This Topic Includes:
SICC Reporting
- Dashboard Reports
- Daily Performance Report
- Transaction Detail Report
- Transaction Report
- Customer Account Statements
- Gift Card Liability Report
- Item Sales Report
- Meals Sold Report
- Tip Handling Report (Tips Report)
- Time Clock Report
- Audit Report for Cancelled Sales, Voids, Comps, Discounts
- Resident Attendance Dashboard
- Resident Attendance Report
SICC Items Management
- Add Items
- Delete Items
- Update Item Images
- Update Web Item Names
- Update Items from SICC to eCommerce
- Enable/Disable Items from SICC to Hospitality Site
- Display “Available/Not Available” Items from SICC to Hospitality Site
- Update Item Availability
- Sort Items on the eCommerce Site from SICC
- Add Inscriptions for Items
- Update Item Attributes
- Set Up Item Scheduling
- Enable Meal Points
Using Group Edit Functions
Meal Plan Management
- Configuring Meal Plans
- Managing Meal Plans
- Configuring Meal Types
- Sorting Meal Types
- Meal Plan Points/Count Improvement
Site Settings Management
- Enable/Disable eCommerce
- Set Up eConnect Settings
- Set Up Order Times
- Add Item Groups
- Manage Meal Cycles
- Update Meal Cycles
- Create Meal Cycles
- Manage the Order Now Introductory Message
- Blocked Users
- Set Up Menu Names
- Add New Categories
- Delete Menu Names
- Manage eCommerce Sales Categories
- Set Up Business Hours
- Configure Settings
- Configure Devices
- Set Up a Virtual Restaurant
- Set Up Revenue Centers
- Set Up Service Profile Table Layouts
- Update Table Layouts
- Add Gift Cards
- Add Gift Card Types
- Check Security Level Settings in Discount Management and Employee Maintenance
- Enable a New Job Code
- Update POS Type on Service Profile
- Block User Sites Assignment
- Setting Up Payment Types
- Store ID Integration
- Merging User Logins & Employee
- Security Levels for 360
- 360 Devices and Printer Settings
- Delivery Zone Set Up
- Discount Management
- Add Order Type
- New Company Details
- Add eConnect Price
- Auto Gratuity – Additional Changes
- SI 360 Menu Controls
AI, BI, and SI Integration
Adding VDU ID Using Group Edit
#strategic
Managed by ServingIntel Cloud Control Team
Date Published: October 9, 2024
Date Updated: October 09, 2024
Version: 2.0
1. Under the Menu, go to Menu Items Information and select two or more items. Then, click Group Edit.
2. Locate the VDU ID section and click Enable.
3. Edit the VDU ID as needed. Then, click the Update button to save your changes.



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