SI Cloud Control (SICC)
This guide will show how to use the ServingIntel Cloud Control platform. Run through the steps below to get started!
Overview
ServingIntel Cloud Control is a cloud-based platform that provides a complete solution for Sales Item Management, Loyalty Management and Team Member Management.
Pre-Requisites
Before using this guide, the following should be met first:
1) Any of the following roles should be granted to the user or fulfilled first before using ServingIntel Cloud Control:
a. Store Admin
b. Store User
2) Login credentials are given.
3) The following system applications and requirements are installed:
Managed by ServingIntel Cloud Control Team
This Topic Includes:
Establishing the ServingIntel Cloud Control Platform
ServingIntel Cloud Control Navigation
- How to Register Account in ServingIntel Cloud Control
- How to Login
- Parts of the ServingIntel Cloud Control Homepage
- Viewing Different Branches to Locations
- Viewing, Searching and Editing Items
- How to View Labor VS Sales from HOMEPAGE Dashboard (Current Date)
- How to View Previous Date’s Sales from HOMEPAGE Dashboard
- How to View Customers
ServingIntel Cloud Control Reporting
- How to View Daily Meal Sales Report
- How to View Sales and Cost Report
- How to View Daily Performance Report
- How to View Transaction Report
- Checking Transaction Detail Report
Item Management in ServingIntel Cloud Control
- How to Add Items on ServingIntel Cloud Control
- How to Delete Items on ServingIntel Cloud Control
- How to Create Modifiers
- How To Update Modifiers
- How To Update Item Image
- How to Update Web Item Name
- How to Update Item from ServingIntel Cloud Control to eCommerce
- How to Update Item from Future Point of Sale to ServingIntel Cloud Control Price and Other Information
- How to Enable/Disable items from ServingIntel Cloud Control to Hospitality Site
- How to Display “Available/Not Available” items from ServingIntel Cloud Control to Hospitality Site
- How to Update Item Availability
- How to Sort items in eCommerce Site from ServingIntel Cloud Control
- How to Put Inscriptions for Items in ServingIntel Cloud Control
- How to Update Item Attributes
- How to Setup Item Scheduling
Managing Resident Meal Plans
Managing Items in ServingIntel Cloud Control
- How to Turn On/Off eCommerce in Site Settings
- How to Setup eConnect Settings in Site Settings
- How to Setup Order Time in Site Settings
- How to Add Item Group
- How to Manage Meal Cycle in Site Settings
- How to Update Meal Cycle in Site Settings
- How to Manage Meal Plan Definition in Site Settings
- How to Manage Order Now Introductory Message in Site Settings
- How to View Block User in Site Settings
- How to Setup Menu Names in Site Settings
- How to Add New Category
- How to Delete Menu Name
- How to Manage eCommerce Sales Category in ServingIntel Cloud Control
- How to Setup Business Hours in Site Settings
- How to Setup Configuration in Site Settings
- How to Setup Configuration Device in Site Settings
- How to Setup Virtual Restaurant in Site Settings
- How to Revenue Center in Site Settings
- How to Setup Sales Tax in Site Settings
- Updating People Information
- Adding VDU ID Using Group Edit
Adding Items in ServingIntel Cloud Control
Managed by ServingIntel Cloud Control Team
#strategic
Date Published: February 10, 2022
Date Updated: May 24, 2024
Version: 2.0
1. In ServingIntel Cloud Control, navigate to Menu > Menu Item Information.
2. Choose an item from the table, and then click the Edit button in the action column.
3. Move to the General tab. Update the Web Item Name, then click the Update Menu Item button to apply the changes.
1. On the Menu Bar of ServingIntel Cloud Control, go to Menu > Menu Item Information.
2. Within the “Menu Items Information” page, click on the “Add Menu Item” option.
3. On the “Add Menu Item” page, choose an item to clone from the provided drop-down list.
Note:
ServingIntel Cloud Control has already populated this list with template items for user convenience. Users are free to edit or update any items from the list.
4. Complete the following fields:
– Item Name
– Department
– Default Price
– POS Description
– Receipt Description
– Display Description
– Web Description
5. Once finished, click on “Add” and then proceed to “Edit Item”.
A status message will appear. Once the system has processed this, the user will be redirected to the “Update Menu Item” page for further edits.
6. Navigate to Advanced Options.
7. Update the following fields:
– Availability
– Set to “Never” if the item should not be displayed in front of the house.
– Set to “Always” or leave Blank (default) if the item should be displayed both in front of the house and in the POS system. (And update other fields as necessary)
8. Go to the Web tab.
9. Update the following fields:
– Show Item in eCommerce: Tick to display the item in the eCommerce site.
– Available for Sale: Tick to indicate if the item is available for sale.
– Web Item Name
– Web Product Code
– Web Description
– Product Image: Click “Select Image” button, then upload the image file.
(And update other fields as needed)
10. Once all updates are completed, click the “Update Menu Item” button.
A status message will appear. After the system has finished saving the updates, a successful message will be displayed.
11. Check the storefront end for the newly added product. Ensure that all details are correctly displayed.
Note:
– Restart FPOS before checking for the item.
– If “Availability” is set as “Never”, verify the item in the Back Office.
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