ServingIntel Community – SI 360 Release Notes

Version 2025.4.2

(Published: October 21, 2025)

HOTFIXES

Hotfix 8069: Failed to Assign Seat Due to DB Error
Corrected a database error that occurred during seat assignment in specific transactions.

Full Dapper Implementation – Autopay

Full Dapper Implementation – Build Receipt Process

Version 2025.3.28

(Published: October 28, 2025)

HOTFIXES

Hotfix 8207: Master Modifier Item Not Printing in Kitchen
Updated the printing logic to ensure master modifier items print correctly in the kitchen.

Version 2025.3.27

(Published: October 28, 2025)

HOTFIXES

Hotfix 8182: Order Printing Reroute Bug
Added a retry mechanism to enhance order printing reroute reliability.

Version 2025.3.26

(Published: October 28, 2025)

HOTFIXES

Hotfix 8184: Actual Price Showing as Zero for Items with Modifiers
Updated item and price retrieval to use the Site Database instead of the local database.

Version 2025.3.25

(Published: September 30, 2025)

ENHANCEMENTS

User Story 8142: Gift Card Transactions Streamlined Like Cash
Gift card payments now follow the same flow as cash transactions:

• System prompts the user to confirm if a receipt is needed.
• Provides a smoother and more consistent checkout process.

BUG FIXES

Bug 8147: Quick Service Sale Item Tax Recalculation After Customer Deletion
Fixed an issue where deleting a customer and meal type from a Quick Service check did not restore the previous sales tax.

Version 2025.3.24

(Published: September 26, 2025)

BUG FIXES

Bug 8141: Quick Service SaleID Not Reset After Check Closure (Item Mislink)
Issue fixed where the Quick Service saleID was not resetting after check closure, which resulted in items being incorrectly linked.

Version 2025.3.23

(Published: September 26, 2025)

HOTFIXES

Hotfix 8134: (v3.22 Testing Feedback) Change Label Color of Error Message
Updated the label and prompt colour for the “no new orders to print” message when sending orders to the kitchen.

Hotfix 8135: (v3.22 Testing Feedback) Customer List in Alphabetical Order
Adjusted the customer list so that names now display in proper alphabetical order.

Hotfix 8136: (v3.22 Testing Feedback) Quick Service Customer Deletion Issue
Resolved issue in Quick Service where the customer could not be deleted from a sale.

Hotfix 8137: (v3.22 Testing Feedback) Customer Deletion Issue in Sale
This issue has been fixed to allow proper customer removal during a sale.

Hotfix 8138: (v3.22 Testing Feedback) Change Due Calculation Issue
Corrected the logic for Change Due so it now calculates and displays accurately in all transaction scenarios.

Version 2025.3.22

(Published: September 25, 2025)

ENHANCEMENTS

User Story 8063: Get Latest Customer List at Site DB Using Dapper Implementation
The customer list now retrieves the most up-to-date records from the site database using Dapper.

• Newly added customer names now appear as expected.

BUG FIXES

Bug 8100: Modifier Void Visibility Issue
Voided modifiers are now displayed clearly in black text on a red background for better visibility.

Bug 8101: Custom Discount Amounts With Cents
Resolved issue that prevented entering custom discount values that included cents.

Bug 8102: Table Shapes Mismatched With Seat Layouts On Initial App Load
Table and seat layouts now load accurately upon initial launch of SI360.

Bug 8116: Ghost Sale After Canceling Sale With Manual Discount
Fixed issue where canceling a sale with a manual discount could create a ghost sale.

Bug 8117: Add Item with Modifier Error After Removing Discounts
Adding new items with modifiers after removing discounts now functions without errors.

Version 2025.3.21

(Published: September 19, 2025)

BUG FIXES

Bug 8104: Modifying an Item Triggered the Creation of a New Sale Record
Corrected an issue where modifying an item incorrectly created a new sale record.

Bug 8105: Error When Saving Items with Mods, Caused by Foreign Key and Primary Key Constraints
Resolved an error caused by foreign and primary key constraints when saving items with modifiers.

Version 2025.3.20

(Published: September 19, 2025)

ENHANCEMENTS

User Story 8060: Adding Tips to Gift Card
Tipping support added for gift cards. Insufficient balance messages appear when tips exceed available balance.

BUG FIXES

Bug 8099: Table Shape Changing
Adjusted table configuration logic to address issues with table shape changes.

Version 2025.3.19

(Published: September 18, 2025)

BUG FIXES

Bug 8076: View Open Sales Should Use SiteDB
Updated the View Open Sales function to correctly use SiteDB.

Bug 8095: Quick Service Sale Creation Issue

• Issue occurred when deleting all items and then adding an item with modifiers.
• Adjusted the process to prevent unintended creation of a new sale.

Bug 8097: Rerouting Failure for Printing Orders When Printer Has Failed Response
Improved printer handling to ensure order rerouting works when a printer sends a failed response.

Version 2025.3.18

(Published: September 11, 2025)

ENHANCEMENTS

User Story 8067: Pop-Up Message for Rebooting Credit Card Device
Managers now see a confirmation message when rebooting credit card devices.

BUG FIXES

Bug 8075: Void Item Not Removing
Voiding logic was enhanced to properly differentiate between parent and child items.

Bug 8077: Lock Items Sent To Kitchen To Prevent Double Sending
Additional safeguards added to ensure items are not sent multiple times in scenarios where servers resend or log out prematurely.

Bug 8085: Forgive Tax Reading When Changing Order Type
Corrected tax recalculation logic when switching between order types with different tax rules.

Bug 8091: Credit Card Tip Handling on Ingenico Device

Version 2025.3.17

(Published: September 11, 2025)

ENHANCEMENTS

User Story 8083: Capture The New Payment Media ‘Panther Card’ (MediaIndex 3)
The system successfully captured the new payment media, Panther Card, at MediaIndex 3.

BUG FIXES

Hotfix 8049: Blank Error Message
Fixed an issue where a blank error message would appear during order processing.

Hotfix 8052: Incorrect Void Receipt Amount
Corrected an issue where the void receipt displayed the wrong item amount. So as the sporadic delays in applying the Employee Discount.

Hotfix 8053: 0.01 Display on Receipt
Addressed an issue where 0.01 incorrectly appeared on the receipt.

Hotfix 8068: Print Error Exclamation Bug
Corrected a printing issue where exclamation marks appeared incorrectly on receipts.

Bug 8002: Split Items and Modifiers Computation Incorrect
Adjusted logic so split item totals now calculate correctly across multiple seats.

Bug 8021: Seat Table of Combine Sale
Seat counts now update accurately in the GUI after tables are combined.

Bug 8034: Combine Check Selected Table
Checks are now combined correctly, and the system displays the proper number of seats.

Bug 8045: Restrict Kitchen Messages on Sent Items
Kitchen messages can no longer be added once items have already been sent.

Bug 8055: Item Becoming Customer Name
Resolved an issue where item names would incorrectly replace the customer name.

Bug 8059: Modifier Deletion Causing Item Duplication
Deleting a modifier from an item no longer results in order duplication.

Bug 8065: Employee Cashier Report Printing Issue
The full cashout report now prints without cut-off or missing sections.

Bug 8078: Customer Account Statement Report Preview Button
The Preview button now refreshes data correctly for Customer Account Statements.

Bug 8081: Gratuity Charge Based on Meal Type and Store-Chargeable Setting
Updated gratuity logic to calculate accurately for both table service and quick service.

Bug 8082: Guest Check Printing on Voided Credit Card Transactions
Guest checks are no longer printed when voiding a credit card transaction or reopening a sale.

Version 2025.3.16

(Published: August 28, 2025)

BUG FIXES

Bug 8016: Combined Check Null Error
Corrected a system issue causing null object errors on combined checks.

Version 2025.3.15

(Published: August 28, 2025)

BUG FIXES

Hotfix 8048: Incorrect Check Numbers on Tables
Fixed an issue in Room Management where the pink status indicator was missing, allowing non–super admin users to create sales on already occupied tables.

Hotfix 8057: Sale Discounts Not Applied on AutoPay
Resolved a bug that prevented sale discounts from being applied during AutoPay.

Version 2025.3.14

(Published: August 26, 2025)

ENHANCEMENTS

User Story: Enhancement EF to Dapper (Autopay)
Enhancements to Autopay include:

• Retrieving sale records from the site database.
• Fetching detailed customer meal plan information.
• Replacing the customer list with a single customer detail record.

BUG FIXES

Bug 7999: Split vs Full Payment Totals Mismatch
Totals from split payments did not match the full payment total when closing checks. This inconsistency has been fixed so totals now align.

Bug 8002: Incorrect Item and Modifier Split Calculations
Splitting items and modifiers caused uneven amounts, indexing errors, and issues with guest public splits. Fixes include:

• Restructured split logic for even distribution
• Preserved receipt order with proper indexing
• Batched updates for consistent calculations
• New helper methods to handle edge cases and modifiers

Bug 8009: Modifier Deletion and Replacement Issues
The problems with natural modifiers have been fixed. Previously, you could encounter:

• Deleting a modifier also removing the parent item
• Using the modify button causing the parent to be removed
• UI not updating when a modifier was deleted without replacement
• Replacing a modifier duplicating the parent

Bug 8013: Multiple Delete Prompt for Consolidated Items
When selecting multiple consolidated items, the system now prompts for deletion quantities individually, ensuring accurate removals.

Bug 8018: Paycheck Keyboard Cleanup
UI cleanup work was applied to the paycheck keyboard, improving clarity and usability.

Bug 8027: Sale Total and Media Amount Alignment
A new calculation method ensures sale totals and media amounts remain accurate and consistent.

Bug 8033: SI360 Migration Patcher
Launching SI360 and restarting via the restart button no longer causes sign-in or Boolean errors.

Bug 8039: Kitchen Message Error
Deleting and re-adding kitchen messages no longer triggers the “multiple items have been selected” error.

Bug 8040: Deleting Message To Kitchen Deletes Parent Item
Fixed issue where comments were mistaken as parent items, causing deletion of entire groups.

• Added a check to skip “Comment” fields when tracing parent logic.

Bug 8040: Split Item UI Bug For Seats Display
Fixed UI display issue for split items on seats 5 and below.

Bug 8042: Billable Balance Appearing On Receipts
Fixed issue where billable balance reappeared on receipts in v3.12 due to incorrect SystemSettings configuration.

Bug 8043: Indexing Issue With Natural Modifiers
Fixed issue where modifier items were incorrectly indexed above parent items when selecting and deleting multiple modifiers.

Version 2025.3.13

(Published: August 26, 2025)

BUG FIXES

Bug 8033: SI360 Migration Patcher
Launching SI360 and restarting via the restart button no longer causes sign-in or Boolean errors. Functionality now runs smoothly.

Version 2025.3.12

(Published: August 19, 2025)

BUG FIXES

Bug 8023: Print Error On Reopened Credit Card Transaction
Fixed issue where reopened credit card transactions caused a printing error.

Bug 8025: Delay On Log in
Fixed issue where logging in after terminals sat idle for several minutes caused delays of up to 30 seconds.

Version 2025.3.11

(Published: August 13, 2025)

BUG FIXES

Bug 8019: Items With Mods Auto Discount
Resolved issue where items with modifiers were automatically receiving discounts without user action.

Version 2025.3.10

(Published: August 13, 2025)

ENHANCEMENTS

User Story 7974: Convert Entity Framework To Dapper
Replaced Entity Framework with Dapper for improved database performance and query efficiency.

BUG FIXES

Bug 7979: Bug-Add-Column-Helper 
Fixed issue where the API crashed due to missing schema changes in the database.

• A try-catch block was added in MigrationPatcher.cs to prevent crashes during column insert. 

Bug 8000: Deleting An Item Removes Seat On Guest Check Window 
Resolved issue where deleting an item caused the seat header to be removed from the guest check window. 

Bug 8010: Same Item Not Consolidating 
Resolved issue where identical items were not consolidating as expected. 

Bug 8012: Deleting Items Off Of A Check Error Prompt 
Resolved issue where deleting items with modifiers from a consolidated check caused an error prompt. 

User Story 7974: Convert Entity Framework To Dapper 
Replaced Entity Framework with Dapper for improved database performance and query efficiency. 

Version 2025.3.9

(Published: August 13, 2025)

BUG FIXES

Bug 7966: Remove Display Of Billable Amount On Receipt 
Fixed issue where the billable amount appeared on printed receipts. 

Bug 7998: Duplicate Item Notes When Consolidating Lunch Specials 
Resolved issue where modifying a lunch special with a kitchen note (e.g., “no rice”) and adding another lunch special caused the note to appear on both items when consolidated. 

Version 2025.3.8

(Published: August 06, 2025)

ENHANCEMENTS

User Story 7932: Enhancement to Autoflow Discount
Enhancement to autoflow discount logic:

• Added Revenue Center as a filter
• Autoflow discount now only applies in eligible revenue centers
• Eligibility is determined using a bitwise operator value in the SIC_Payments_AutoFlow table

BUG FIXES

Bug 7889: Notification Issue
Fixed issue related to system notifications triggering unexpectedly under certain conditions.

Bug 7981: Error Reopening Check
Resolved issue that occurred during check reopening when using a gift card due to a NULL value in the SIC_LastModifiedBy field.

Bug 7992: Discount Not Splitting in Print Separate Checks
Fixed discount calculation issue where discounts were not correctly split when printing separate checks.

Version 2025.3.7

(Published: August 01, 2025)

BUG FIXES

Bug 7990: Item Printer Rerouting By Job Code Issue
Fixed issue where order printing did not work on v3.6 when printer routing was set in the Job Code using the SIC_ActiveDevices column in DinePointJobCode.

Version 2025.3.6

(Published: August 01, 2025)

BUG FIXES

Bug 7978: Keyboard Customer Look Up Table Service
Fixed issue with the Keyboard Customer Look Up Table service.

Bug 7979: Add-Column-Helper Issue
Fixed issue where the API crashed during column insert. A try-catch block was added in MigrationPatcher.cs to handle the error.

Version 2025.3.5

(Published: July 25, 2025)

BUG FIXES

Bug 7964: Multiple Print Outs of Same Order to Kitchen (Hot Fix)
Fixed issue where orders were being sent to the kitchen multiple times.

• Orders were printing 5 to 7 times
• Issue observed in versions 3.1.2 to 3.1.4
• Forced temporary rollback to version 2.6-6

Bug 7965: Gift Card Auto Gratuity Exemption Issue (Hot Fix)
Fixed issue where Auto Gratuity was incorrectly applied to gift card sales.

Bug 7965: Typo in Print Separate Button UI
Fixed minor typo in the “Print Separate” button.

Version 2025.3.4

(Published: July 23, 2025)

BUG FIXES

Bug 7957: Wrong Meal Plan List Displaying in the UI
Resolved issue where the UI displayed an incorrect list of meal plans instead of those tied to the selected resident.

Bug 7958: Inactive Customers Are Displaying in the UI (Quick Service)
Resolved issue where inactive customers appeared in the customer list in the Quick Service interface.

Version 2025.3.3

(Published: July 23, 2025)

BUG FIXES

Bug 2419: No Label On Number Key Modal
Resolved issue where the number key modal appeared without a label, causing confusion in the UI.

Bug 7899: Latency Issue – Assigning Customer to a Seat
Resolved issue where latency occurred during the process of assigning a resident to a seat.

Bug 7908: Cannot Move Item from 1 Table to Another Table
Resolved issue with moving items between tables:

• Items with kitchen messages can now be moved after being sent
• Items can be moved even before sending to the kitchen

Bug 7930: Deleting Modifiers Adds a Duplicate Parent Item
Resolved issue where deleting modifiers created duplicate parent items.

Bug 7931: Split Item – Parent Item and Modify Button Issue After Deleting V2025.3.1
Resolved the following:

• Split Item function now behaves as expected
• No incorrect split on the same seat using the same resident
• Modify button functionality has been corrected

Version 2025.3.2

(Published: July 17, 2025)

BUG FIXES

Bug 7916: Apply Manual Discount to Multiple Selected Items
Fixed multiple issues related to applying manual discounts:

• Prompt did not trigger correctly when discounting items after cancelling the initial attempt
• Latency occurred when selecting all items using the header and applying a discount

Bug 7940: Wrong Calculation
Fixed issue where the TaxablePrice was incorrectly mapped to ActualPrice without conversion, resulting in inflated values. The value is now properly calculated by dividing TaxablePrice by 100.

Bug 7947: Send Order to Kitchen for QSR Setup Only Green Dots Issue
Resolved issue where orders sent to the kitchen did not show green dot indicators in QSR when items had no printer setup and QSR was enabled in system settings.

Bug 7948: Screen Keyboard on Reopen Closed Check Issue
Resolved issue where the on-screen keyboard did not appear when clicking the search field under Manager → Reopen Closed Checks.

Bug 7949: SaleItem Not Syncing Across Devices
Resolved issue where SaleItem data was not syncing properly across devices.

Version 2025.3.1

(Published: July 10, 2025)

BUG FIXES

Bug 7927: Guest Meal Auto Discount Logic for Item With Modifiers
Resolved issue involving auto discount incorrectly applying to items with modifiers under guest meal plans.

Version 2025.2.6-7

(Published: July 09, 2025)

BUG FIXES

Bug 7910: Reopen Process Info Message on Screen “Transaction Reopen Success.”
Fixed issue to ensure the system properly displays confirmation messages when reopening a closed transaction.

Bug 7907: Gift Card Bug
Resolved issue related to the gift card processing logic and system handling.

Version 2025.2.6-6

(Published: June 30, 2025)

BUG FIXES

Bug 7888: Change the Color of Save Button to Green
Resolved UI issue by updating the Save button colour to green.

Bug 7893: Activate-Name-Check Values Not Included on Downstream
Fixed missing Activate-Name-Check values in downstream data flow.

Bug 7896: Message to Kitchen Cannot Delete Issue
Fixed issue where messages sent to the kitchen could not be deleted.

Bug 7897: Fixed Pop-Up Error in GetOpenChecks
Resolved pop-up error occurring during the GetOpenChecks process.

Bug 7898: Highlight the Selected Seat in the Pay Check UI Only if It Is Seat 1
Fixed issue where seat highlighting was inconsistent in the Pay Check interface.

Version 2025.2.6-5

(Published: June 27, 2025)

ENHANCEMENTS

User Story 7883: Release Page Redirection to SI University
Release notes are now displayed through an embedded SI University page within the modal window.

• Replaces the previous Google Docs view.
• Provides a consistent and device-friendly experience for users.

User Story 7891: Quick Service Auto Pay Validation Without Customer
Validation added to ensure Auto Pay in Quick Service mode functions correctly even when no customer is selected.

BUG FIXES

Bug 7869: Swapped Items and Customer Name
Fixed issue where the item name and customer name were incorrectly switched in the display.

Bug 7888: Save Button Color Swap to Green
Resolved UI issue by updating the Save button to display in green for better visibility and consistency.

Version 2025.2.6-4

(Published: June 27, 2025)

BUG FIXES

Bug 7862: Bug-Split-Item-Not-Working
Resolved an issue where splitting an item with modifiers across seats caused the modifiers to multiply. The split item function now retains correct modifier data without duplications.

Bug 7870: Notifications Issue
Fixed an issue where the system failed to show proper alerts during printer errors.

• No notification appeared when printer paper was removed, even though the order showed as sent.
• Notification now correctly appears when the printer is turned off.
• Order status now refreshes properly to reflect actual print status.

Version 2025.2.6-3

(Published: June 24, 2025)

ENHANCEMENTS

User Story 7611: Latency Enhancements
Improvements were made to reduce latency during high-traffic hours and streamline key processes.

• Enhanced open sale process
• Optimized menu item loading
• Improved validation for Auto Flow sale media amounts
• Fixed handling of null values in open sales
• Performance improved for discounting, check starting, item selection, and kitchen messages

BUG FIXES

Bug 7281: Quantity Handling and Rapid Item Tap Issue (Upstream Sync – V2025.1.1)
Resolved issues related to item quantity and rapid input handling.

• Fixed incorrect recording of total item quantity on repeated selections.
• Eliminated UI lock caused by duplicate “Adding item is processing” alerts.
• Restored access to User Function and Manager buttons after error loop.

Bug 7667: Gift Cards Issue
Fixed issue preventing gift cards from processing correctly.

• GC was previously treated as cash.
• Receipts and cashout reports now reflect gift card payments accurately.

Version 2025.2.6-2

(Published: June 24, 2025)

BUG FIXES

Bug 7852: Error Prompt When Adding Item Without Selecting a Modifier
Fixed an error prompt that occurred when no modifier was selected before using the Modify button.

Bug 7842: Print Separate Check Issue
Fixed issue where Public Guest was not appearing in the list during the Print Separate Check process.

Version 2025.2.6-1

(Published: June 24, 2025)

BUG FIXES

Bug 7843: Order Type Bug
Resolved issue with Grand Total miscalculations when switching order types. The system now maintains accurate totals throughout the order process.

Version 2025.2.6

(Published: June 24, 2025)

ENHANCEMENTS

User Story 3941: Enable Toggling of Name Check Functionality
New logic allows control over Name Check prompts in Quick Service and Table Service flows.

• Added ActivateNameCheck setting to job codes (default: Never)
• Integrated logic for triggering Name Check based on user configuration
• Applies during table selection and customer assignment

BUG FIXES

Bug 3941: Enable Toggling of Name Check Functionality
Fixed issue related to the Name Check dropdown in Service Templates.

• Options (Never, At Start of Check, Before Finishing Check) now behave as expected.
• Behavior saved in SICC now reflects correctly in the system.

Version 2025.2.5-10

(Published: June 16, 2025)

ENHANCEMENTS

User Story 7611: Enhancement in 360 Query Data Pull
Improved backend query efficiency for 360 to reduce latency during peak hours.

• Optimised loading for discounts, check starts, auto pay, item selection, and kitchen messages
• Adjusted UI to delay detailed queries until user action (e.g. opening a check or adding order)
• Enhances system responsiveness during high traffic times

User Story 7756: Manual Entry Credit Card via Datacap
Implemented manual credit card entry via Datacap using <AcctNo>Prompt</AcctNo> in requests.

• Enables manual card input on pinpad devices
• Follows Datacap documentation standards for secure entry

BUG FIXES

Bug 7747: Gift Card Issues
Resolved issues with gift card handling across residents and public guests. Gift card balances and direct billing now update correctly after sale and reopen flows.

Bug 7795: Discount Amount Not Using Item Base Price
Fixed SaleDiscount to correctly reflect the item’s base price. Both manual and auto discounts now match the guest check UI.

Bug 7797: Modifier Issue
Fixed an issue where items with modifiers failed to function correctly in v2025.2.3-3.

Bug 7804: Gift Card Reopen Issue (Direct Billing)
Fixed a bug where reopening a gift card sale didn’t refund the resident’s direct billing and showed incorrect gift card values.

Bug 7810: Meal Plan Auto Discount $0 Issue
Resolved a problem where meal plan overages resulted in $0 discount values. Auto discounts now apply as expected.

Bug 7821: Discount Mapping Issue After Remove All Discounts
Fixed a bug where discounts applied to the wrong item after removing and reapplying all discounts.

Bug 7838: SaleDiscountCommand Bug
Fixed error when applying discounts to multiple items under public guest checks. Discounts now apply properly across both Quick Service and Table Service.

Bug 7843: Order Type Bug
Resolved an issue where switching to Delivery Order Type caused the order summary to accumulate duplicate fees.

Bug: Datacap Void Issue
Resolved an issue affecting Datacap transaction voiding.

• Removed dropping of stored procedures during 360 runtime
• Removed synctofpos background worker process

Bug: Gift Card Direct Billing

Bug: Gift Card Activation Upon Payment

Bug: Gift Card Re-Open Closed Sale

Bug: Gift Card Cancel Transaction

Version 2025.2.3-3

(Published: May 20, 2025)

ENHANCEMENTS

User Story 7558: Enhancements to ‘Reassign Customer’ on Seats
The ‘Reassign Customer’ feature now auto-triggers the on-screen keyboard and customer lookup, streamlining customer reassignment on seats.

• Enhances speed and usability during customer replacement

User Story 7611: Enhancement in 360 Query Data Pull
Process improvements are as follows:

• Data Pull for Open check upon clicking Back Button
• Data Pull for Open check upon login
• Data Pull for Layout table validation
• Data Generation for Start New Check

User Story 7746: Enhancement in Tax Queries
The system now retrieves Tax table information using the local database.

User Story 7751: Enhancement in Modify Button
The Modify button now pulls item data upon click and saves selected items from the Modify modal.

BUG FIXES

Bug 7695: Issue About GC with Table Service and Quick Service
Fixed an issue where duplicate GUID records were being created in SQL MI due to the table and quick service process.

Bug 7734: Void Item Not Working
Fixed an issue where voiding an item did not correctly void its associated modifiers.

Bug 7749: Double Discount Issue
Fixed an issue where mismatched totals were recorded between check amount, Sale table, and MediaSale table in Direct Billing scenarios.

Bug 7753: Sale Total and Payment Amount Issue
Fixed an issue where the Sale total differed from the amount paid due to an unaccounted 15% Direct Billing credit or autoflow discount.

Version 2025.2.2 

(Published: May 9, 2025)

ENHANCEMENTS

User Story 7417: Enter Tips 
The system now changes the font color of entered charge tips from red to green, improving visual distinction for updated transactions.

User Story 7642: Process Adjustment for Order UI and Send to Kitchen
The system now routes item information display queries (e.g. for discounts and item details) through the local database to reduce SiteDB traffic.

• Print and kitchen-related actions will continue to rely on SiteDB.

BUG FIXES

Bug 7140: Double Charging / Local-DB Connection
The issue where a resident’s balance was double charged or pulled from an outdated local database has been fixed.

Bug 7438: Using Remove Resident Button Clears All Seats
Fixed an issue where removing a resident also unintentionally cleared all other seats from the order.

Bug 7673: Tax Recalculation for Quick Service
The system now correctly recalculates tax when a Meal Type with tax forgiveness is assigned after adding taxable items.

Bug 7675: Bug Delay on the Customer Selection
The delay in clearing customer selection and duplication of the meal type popup has been resolved.

Bug 7681: Incorrect Gratuity Calculation After Applying COMP and VOID ITEM
Gratuity now recalculates accurately based on the remaining total after COMP or VOID ITEM is applied.

Bug 7696: Tax Discount Issue
The system no longer applies tax discounts for Open Amount items when the “Subtracts from Taxable Total Sale” option is not enabled.

Bug 7699: Remote PRNS Column Value
Receipts and orders print correctly. A minor reprint header issue will be addressed under a future enhancement ticket.

Bug 7700: Quick Service 2 Identical Item Issue
Quick Service now accepts two identical items with modifiers without triggering errors.

Bug 7708: Items Color and Sort Ordering
Item button colors display correctly per department, and items are sorted alphabetically within menus.

Version 2025.2.1

(Published: May 8, 2025)

ENHANCEMENTS

User Story 7367: New User Function Button – Print Separate Checks
A new user function button allows printing a single chit for selected seats. The popup interface includes ‘Print’ to proceed and ‘Close’ to dismiss.

User Story 7368: New User Function Button – Split Item
A new Split Item button is now available under User Function. It becomes active once the item is printed to the kitchen. If not yet printed, a notice appears: “Order must be printed before item may be split.” The system correctly splits the item based on price.

User Story 7387: Entire Amount Force to Pay in GC
The system now allows input of custom payment amounts for Gift Card transactions.

BUG FIXES

Bug 7362: Newly Created Menu Name Are Not Showing in SI360
Newly created Menu Names now correctly display in SI360 and reflect dual assignment setups.

Bug 7388: Grand Total and Balance Due Issue
The issue preventing accurate Grand Total and Balance calculations during checkout has been fixed.

Bug 7379: Gratuity Still Visible After Pay Check
The gratuity amount no longer appears in the Order Summary after closing a check using the Pay Check option.

Version 2025.1.6

ENHANCEMENTS

User Story 7361: Internal Enhancement(s)
Implemented internal enhancements to improve application configuration and service handling:

• Created a background worker EXE to generate the required service.svc.
• Segregated device-specific settings from site database configurations in appsettings.json.
• Developed a front-end setup tool (Setup.exe) allowing users to adjust and save application settings with ease.

User Story 7427: Add Gratuity Info in Employee Cash Out Report
The system now includes gratuity details in the Employee Cash Out Report and prints them properly on the receipt.

Check out this feature

User Story 7537: System Settings Adjustment
System Settings are now accessible under the Manager button.

• Checkbox default values now follow AppSettings parameters.
• If a parameter is missing, the system will use default values:
• Default is 0 for all, except for Enable Meal Plan, which defaults to 1.

User Story 7549: Print Signature Copy Adjustment
The system now allows printing two copies of the receipt with a signature section after completing a sale through Auto Pay and Cash payment.

User Story 7562: Auto Gratuity Calculation Enhancement
The Auto Gratuity feature has been enhanced to support a new calculation setting, allowing you to choose between Base Price and Actual Price for gratuity computation.

User Story 7630: Restrict Reopening of Old Checks
System now blocks reopening of checks not from the current business date. A blocking alert appears for older transactions, while checks from the same day can be reopened without issue.

Check out this feature

User Story 7636: Remove Transfer Check Process
The Transfer Check process has been successfully removed. Users can now send orders and settle checks initiated by other employees without encountering transfer-related alerts.

• No pop-up alert or transfer prompt appears.
• System allows sending and settling checks created by different users.
• Checks close successfully without errors or warnings.

User Story 7637: Adding Resident ID
The system now displays the Resident ID in the Resident Information Box.

• Resident ID becomes viewable after creating a sale, selecting a table and customer, or using Quick Service Customer LookUp.

BUG FIXES

Bug 7583: Item Price Displays as Zero After Combining Checks
The system now correctly retains item prices and calculates totals accurately after combining checks.

Bug 7594: Parent Index of Items After Meal Type Selection on Customer Lookup
The system now correctly places the resident at the top of the receipt after adding items during Customer Lookup.

Bug 7603: Auto Discount Not Working in Quick Service
Auto Meal Plan Discount now triggers correctly in Quick Service once the required settings are applied. Items are automatically discounted for eligible resident meal types.

Bug 7604: Items with Modifiers on Quick Service Showing Tax
Tax now correctly applies based on meal type for items with modifiers in Quick Service. Guest Meal transactions apply tax as expected, while Resident Meal transactions exclude tax.

Bug 7616: Deleting Item in Progress Issue
The system now correctly handles item deletions without repeatedly showing prompts when invalid items are deleted.

• Deleting items, seats, residents, and meal types now works as intended without unnecessary error messages.

Bug 7617: Open Item with Modifiers Issue
Modifier selection screen now appears properly after adding an open item. Users can select initial modifiers and add more using the Modify button without any issues.

Bug 7620: Print Check Button Issue
System now allows printing of a guest check using the Print Check feature. Also confirmed to work correctly when a discount is applied.

Bug 7621: Tax Disappearing Issue After Manual Discount
The system now correctly retains tax when a manual discount is applied to a sale without a meal type.

Bug 7635: Gift Card Add Balance Issue
Issue causing SI360 to freeze during gift card balance checks and adding funds to gift cards have been resolved. System now responds as expected.

Version 2025.1.5

ENHANCEMENTS

User Story 7156: Default Order Type 
The system now automatically sets the default order type based on SICC settings upon login. 

• The change applies after relaunching SI360 and signing in. 
• Order type is correctly set to the selected type in the Server Site Profile. 

Learn more about this feature

User Story 7366: Enhancement to Check Description 

 The Check Description field has been enhanced for better clarity and customization. 

• This functionality applies after resetting the profile service and relaunching SI360. 
• Users can now name a check, with changes verifiable via SQL. 

User Story 5221: Removing Unused User Function Button 
The Deliver, Dine In, and Pickup buttons have been removed from the User Function screen to streamline the interface. 

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BUG FIXES

Bug 7418: Fix for Using Reorder Button
Resolved issue that prevented the Reorder button from functioning properly.

Bug 7425: Guest Public Should Not Be Allowed for Direct Billing
Corrected the system to prevent Guest Public accounts from using Direct Billing.

Bug 7422: Unable to Add Funds to Gift Card – Balance Not Updating
Fixed issue where adding funds to a gift card did not update the card balance.

Bug 7440: Cannot Pay Sale on Add Funds Gift Card
Resolved issue where sales payments could not be processed using Add Funds gift cards.

Bug 7442: Multiple “Yes” Clicks Trigger Duplicate Payment
Fixed issue that caused duplicate payments when clicking “Yes” multiple times.

Bug 7443: Multi-Payment With Gift Card Stuck in “In-Progress” State
Resolved issue where gift card multi-payments got stuck in an “In-Progress” state.

Bug 7462: Sale Tax Type Issue
Resolved issue where VAT-inclusive items incorrectly calculated tax, causing the Grand Total to be higher than expected.

Bug 7464: Gratuity Calculation Error When Combining Check
Fixed gratuity miscalculation when combining checks.

Bug 7471: Remove All Discount Issues When Re-Opening Checks With Discount
Fixed issue where discounts were incorrectly removed when re-opening checks.

Bug 7482: Tax Exclusive/Inclusive Not Working
Resolved issue where tax exclusive and inclusive settings did not apply correctly.

Bug 7483: Discount Not Reflecting in SICC Transaction
Fixed issue where applied discounts were not reflected in SICC transactions.

Bug 7489: Gift Card Zero Balance Still Displayed
Fixed an issue where gift cards with zero or negative balances were still appearing in the payment screen. Only payment methods with amounts greater than zero are now displayed.

Version 2025.1.4

BUG FIXES

Bug 7389: Multi-Payment with Gift Card 
Resolved the issue where gift cards with insufficient balances failed to process correctly.

Bug 7406: Combine Check Amount Issue 
Resolved issue where check totals did not display correctly after combining.

Bug 7421: Gift Card Settlement with Insufficient Balance 
Resolved the issue where checks could be settled using a Gift Card with insufficient balance.

Bug 7423: Double Pricing on Closed Check Items 
Resolved the issue where items appeared at twice the default price on closed checks.  

Bug 7433: Quantity Calculation Issue 
Total amount now reflects the correct value when an item is selected more than once.

Version 2025.1.3

NEW FEATURES

Enhanced Multiple Gift Cards User Interface 
No more hassle managing multiple gift cards. The updated interface makes it easier and more efficient. 

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User Story 7339: Enhanced Paycheck 2nd Update 
The system now supports multiple payment types for different seats in a single transaction. 

• Transactions are accurately recorded in the Closed Checks Report 
• Process payments separately for each seat 
• Split payments using multiple methods, including cash and direct billing 

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User Story 7101: Sorting Meal Types 
Meal types can now be sorted for better organization and efficiency. 

• Indexing via SICC is now fully functional 
• Reorder meal types under Menu Item Information 
• Changes are retained after relaunching SI360 

Check out this feature

User Story 7219: Order Summary Update 
The Order Summary has been reorganized to improve clarity on charges. 

• The update applies to Table Service as well. 
• Service Fee and Gratuity are now displayed separately. 
• Changes were applied to Dine-In and Delivery orders.
• Auto Gratuity triggers as expected. 

User Story 7242: Testing of Tip Scenarios 
Conducted tests to ensure accurate capture and reporting of various employee tip scenarios. 

• Tips added to sales settled with Direct Billing are also displayed correctly in the reports. 
• Charge tips can now be added to closed transactions. 
• Tips added to sales settled with Meal Plan are reflected in the Server Sales and Cashier Reports. 

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User Story 7369: Block Users from Reassigning Customer Account after Public is Chosen 
Users are now prevented from reassigning a customer account after selecting “Public” as the assigned customer. 

• This ensures proper customer account assignment and prevents unintended modifications. 
• The system effectively blocks any attempt to replace a “Public” assigned customer. 

BUG FIXES

BUG 7053: Re-Open Previous Day Gift Card Transaction V120
Enabled the re-opening of closed checks for gift card transactions, allowing for refunds.

BUG 7253: Fixed Sell Gift Card Function
Verified the functionality of the “SELL GIFT CARD” process in SI360 to ensure that gift card sales are properly processed and displayed on the sale screen.

BUG 7362: SQL MI: Items Assigned to Newly Created Menu Name Not Showing in SI360
Ensured that items assigned to a newly created Menu Name are correctly displayed in SI360 after being linked to a Revenue Center.

BUG 7406: Combine Check Amount Issue
Confirmed that the system now allows for the proper combining of checks.

Version 2025.1.2

• Bug 7266: Grand Total Discrepancy When Adding Multiple Items with Tax Inclusive.
• Add config enable public button.
• Fixed refund upstream to MI
• Menu Item Filter via Attributes
• Pointed Printer IP information in local
• Change apt to address 1

Version 2025.1.1

• New Payment Screen
• Remove SIC Dependencies
• Bug 7292: Meal Type Indexing
• Bug 7267: Combine Sale and Closing a Sale
• Bug 7272: Discount Open/Percent is being added to wrong item
• Bug 7263: Auto Pay Error at Quick Service

Version 7.24.120

• User Story 6547: Create a small print slip for refund
• Bug 7050 Discount Alert Issue
• Bug 7028 Item Print Bug
• Bug 7021 bug on replace customer button
• Bug 7011 Adding a Item with Modifier and Without a Modifier
• Bug 7010 Delete Bug Shellpoint
• Bug 5343 auto scroll on last item added
• Bug Fix Meal plan not displaying until screen is manually refreshed
• Bug Fix on spacing for dynamic receipt font size
• Bug Fix display of billable balance every time
• Bug Fix on object reference not set send order kitchen
• Bug Fix direct billing payment not closing a sale
• Bug Fix bug in customer charge saving amount

Version 7.24.119

• Bug fix printing for empty seats with allergens and red fonts after allergens
• Bug fix on print check sale media not found

Version 7.24.118

• User Story 6207: Multi-GiftCard Transaction.
• User Story 6616: Displaying Billable Amount on Receipt.
• User Story 6681: Adjustment to Meal Plan / Auto Discount.
• Tracking settlement for Balances.
• Recovery enhancement for BW.
• User Story 6692: Allergens Displayed as Modifiers
• User Story 6618: Finalized Resident Active/Inactive Statuses
• Bug 6665: Credit Card Sales Impacting Billable Amount
• Bug 6636: Bug fix on the negative amount
• Bug 6572: Customer Balance Issue
• Bug 6700: Re-Open Closed Check Incorrect Amount
• Bug 6630: Saving of Check Description & Settled Employee ID
• Bug 6631: Default Modifier
• Bug Reset Unlimited Quantity Error

Version 7.24.117

• Bug 6638: Data issues with sale items
• Bug 6630: Inconsistency default check description & SettledEmpID

Version 7.24.116

• Fix on the Name in Pay-by-Check button for Pay-by-seat process

Version 7.24.115

• Display Table Name on QSR
• Fixed Bug on Revenue Center
• Fixed Bug on Modifier Follows Parent

Version 7.24.114

• Fix for the Foreign Key Bug

Version 7.24.113

• BUG 6529: Reopen Closed Check Fix
• Fix for item printing route

Version 7.24.112

• Fixed auto pay balance issue on quick service
• Bug 6434: Message to kitchen not working.
• Fixed reprint receipt.
• Lazy load implemented in the front end.

Version 7.24.111

• Implement no payment.
• User Story #6440: Decline | Incline | Point basis plan
• Holbrook- Issue with displaying SIC_Balance on receipt when the same resident is on multiple seats.
• SI360 Data Process optimization.
• SI360 – Handling of Closed Sale Update for Team Service.

Version 7.24.110

• Bug #6446: Remove prompt for CC Tip Entry upon log off
• Bug #6438: Reprint function in “REOPEN CLOSED CHECK”

Version 7.24.109

• Bug #6434: Message to kitchen not working
• Bug #6435: Customer Look up on Quick Service

Version 7.24.108

• Fixed long hold issue in room management UI.
• Bug #6337: Adjust QTY number issue.
• User Story #6381: Message to Kitchen, bound to an item or mod.
• Bug #6362: Sales Tax Issue on Woodstock.
• Fixed Table in use issue.
• SI360 – EnableSignature to be all payment processes.
• Fixed issue of getting null in meal count deduction.
• Fixed SettledEmpID.

Version 7.24.107

• Fixed Data Cap Tip.

Version 7.24.106

• Added Data Cap.
• Modified compare open sales.
• Added Auto pay in quick service.

Version 7.24.105

• Fixed item consolidation on items that have no duplicates.
• Fixed the preselected highlights on selected modifiers upon deleting of modifiers.
• Fixed issue on reassign seat then add order.

Version 7.24.104

• Bug #5247: Canceling a Sale Adjusted Item Quantity Issue.
• Clearfork QA Testing – Server Sales Report.
• User Story 5882: Need to capture ‘UserData’ on the Sale Record.
• Fixed seat indexing

Version 7.24.103

• Clearfork QA Testing – Server Sales Report.
• Fixed pay by seat issue with team service.
• Fixed Account balance in multiple seats settlement via auto pay.
• Bug 6224: Clearfork QA Testing – Error when adding resident to seat.
• Bug Fix on Open Item printing item description.
• Open item printing item description.

Version 7.24.102

• Bug #6154: Order Printout Changes (Updated).
• Clearfork QA Testing – Reprint Receipt.
• Bug #6168: Quick Service – No Apartment # shown on Receipt / Guest Check / Order.
• Disable item long hold functionality for now.
• Bug #6199: Losing ‘focus’ of a new check.
• Server Sales and Cashier Report Bug – Invalid DateTime.
• Software Branding – Sign on Screen Changes.
• Issue with Modifiers – when mod rules are set to Minimum of 1 / Maximum of 1.
• User Story 5594: Prompt for Manager PIN when Low Security User attempts manager functions

Version 7.24.101

• Ability to display duplicate mod groups.
• Bug #6154: Order Printing Issues.
• Employees with Low security levels need the ability to reprint receipts.
• Fixed missing record in team service.
• Add a scheduler for deleting old sales (1 month old or greater than).
• Add open sales in server reports (both UI and printing).

Version 7.24.100

• Quick Service – Meal plan info displayed in customer lookup.
• Bug #6164: Comp Button does not work.
• Fixed account balance in receipt.
• Fixed undefined check number and Log Out button delay

Version 7.24.99

• Fixed – not able to close sales in UI (quick service mode).
• Fixed – underfined check number in receipt.
• Fixed – Cannot discount anything manually.
• Added fixed on name check reopen sales(quick service).

Version 7.24.98

• Team Service (completed).
• Fixed remaining balance label UI upon paying by cash.
• Fixed issue in gift card with team service feature
  • Adjustment needed: Remove the identity from both the terminal and local DB in the GiftCardUsed table.
  • Also, remove the trigger for downstreaming from SIC to the terminal DB in GiftCardUsed (This causes a conflict between the team service of si360 and downstream from SIC).

• User Story #5393: Print Check & Paid Receipt – Partner requesting larger font.
• User Story #5630: Tradition Clearfork the Specific Print Routing
• Bug #5596: Paycheck prints a receipt no matter what you choose.
• USER STORY 5658 : SI360 – Adding 1 millisecond upon inserting the salemedia date and time stamp.
• Reopen Closed Check – Display Customer Name.
• View All Open Sales – Display Customer Name.

Version 7.24.97

• Minimized the use of loading screens

1. If the LAN connection is used, there is no loading screen.
2. If Wi-Fi is used and connected to the POS site database, loading screens will be displayed.
3. If in standalone mode, there is no loading screen.

• Enhanced the speed of syncing data from the POS site to the local database
• Fixed the issue where logging out would send orders to the kitchen in quick service mode (team service).
• Completed implementing the secret code functionality.
• Completed implementing the OPEN SALES button on the sign-on screen.

Version 7.24.96

• Updates 2 : Team Service.