SI 360 Order Takers Guide
SI 360 is a comprehensive Point of Sale (POS) solution designed to streamline the customer experience. It allows users to book seats, place orders, manage takeout, and process payments with ease. The system simplifies operations, making it ideal for efficient service in hospitality settings.
This Guide Includes:
FRONT END OVERVIEW
ORDER TAKING PROCEDURES
- Start a Table
- Assign Customers to A Seat
- Meal Type Selection
- Additional Options
- Public Customers
- Adding Additional Seats
- Add Order
- Screen Layout
- Select Menu Items
- Modifying Orders
- Forced Modifiers
- Modify Button
- Message to Kitchen
- Send Order
- Delete Items From an Order
- Move Items to Another Seat
- Check Settlement
- Auto Pay
- Pay Check
- Split Payment
USER FUNCTIONS AND DINING ROOM SCENARIOS
- User Functions
- Sell Gift Card
- Sell Multiple Gift Cards
- Adding Tips to a Gift Card
- Check Gift Card Balance
- Adding Funds to a Gift Card
- Redeeming Gift Card
- Closed Check
- Combine Check (Merging Orders of More Than One Sale Together)
- Print Separate Checks
- Enter Charge Tip
- Print Check
- Split Item
- Reorder
- Reset Service Profile
- Restart
- Server Sales Report
- Employee Cashout Report
- Transfer Check
- Change Order Types
COMMON DINING ROOM SCENARIOS
- Guest Meals
- Employee Meals
- Holiday Meals
- Delivery Orders
- Department Meals
SI 360 Order Takers Guide
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Managed by ServingIntel Content Integration Team
Date Published: August 26, 2024
Date Updated: September 22, 2025
Version 2025.3.21
1. Sign On Screen
2. Select Service Profile
1. Start A Table
2. Assign Customers to a Seat
3. Meal Type Selection
4. Additional Options
5. Public Customers
6. Adding Additional Seats
7. Add Order
8. Screen Layout
9. Select Menu Items
10. Modifying Orders
11. Forced Modifiers
12. Modify Button
13. Message to Kitchen
14. Send Orders
15. Delete Items From an Order
16. Move Items to Another Seat
17. Check Settlement
18. Auto Pay
19. Pay Check
20. Split Payment
1. User Functions
2. Sell Gift Card
3. Sell Multiple Gift Card
4. Adding Tips to a Gift Card
5. Check Gift Card Balance
6. Adding Funds to Gift Card
7. Redeeming Gift Card
8. Closed Check
9. Combine Check (Merging Orders of More Than One Sale Together)
10. Print Separate Checks
11. Enter Charge Tip
12. Print Check
13. Split Item
14. Reorder
15. Reset Service Profile
16. Restart
17. Server Sales Report
18. Employee Cashout Report
19. Transfer Check
20. Change Order Types
1. Manager Functions
2. Adjust Item Quantity
3. Apply Compensation
4. Apply Discount
5. Cancel Sale
6. Cashier Report
7. No Sale
8. Offline Credit
9. Remove All Discounts
10. Reopen Closed Check
11. Reprint Order
12. Reset Unlimited Quantity
13. Submit Close Sale
14. View Open Sales
15. Void Item
16. Close SI 360
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